# Frequently Asked Questions

If you have questions about the app and our plans or need help with installing the app, try checking our guides and FAQ entries. If you haven't found what you needed, feel free to join the Discord (opens new window) and ask using our thread system.

# General Information

# Where can I find this app?

Check Paperback Installation Guide.

# Disclaimer

Paperback is not hosting any copyrighted content.

We are not affiliated with or responsible for any source.

Sources are community made.

We are not responsible if it is / has: slow, down, missing chapters, bad image quality, another language or another title.

# Troubleshooting

# Application

# The app crashes on launch

Ensure that you are on iOS 13.4+ or iPadOS 13.4+.

If you are using the Beta/Patreon build, they are usually unstable. If you are on the correct version for your device, and are still getting crashes, you may be encountering a known or unknown bug for your Paperback version. Contact us on our Discord #support channel, and staff will try to determine what's happening with you.

# The app crashes after trying to download a chapter

Turn off your device LTE & WiFi connection, open Paperback and remove the chapter.

# The app crashes when I open a title

Ensure you are on the latest version of Paperback.

Switch to the new reader/viewer, available to version 0.7 and above.

  • Settings -> Experimental Features

# The app crashes when I search for titles

Ensure you are on the latest version of Paperback.

It is recommended to have no more than 10 sources installed. Check if you have any deprecated sources and repositories and remove them. If you are still crashing, attempt a database repair.

  • Settings -> Attempt Database Repair

# Features

# How can I download manga to my device for offline viewing?

Download chapters

  • On your title page scroll down until you see "All Chapters"
  • Press "View" then "Edit"
  • Select what you want to download
  • Press "Manage" then "Queue Download"

See our GIF

Repeat the same steps to remove downloaded chapters.

# Library

# Thumbnail does not appear

In the library, long press the thumbnail then select Refresh thumbnail.

# Manga are not showing up in my library after I follow them

You need to adjust your content settings for Adult titles to be shown in the library.

# Sorting by Latest Updates doesn't work Depreciated

This works but it doesn't respect the user's selected language. Try to use Update Count sorting instead.

# Extensions

# Adding other third party sources

The app allows the user to install community made source repositories.

# How do notifications work?

The app will periodically check for updates in the background when iOS or iPadOS allocates time for it, this should be improved as you use the app and iOS learns to prioritize the app's background jobs over others. You can expedite the process by hitting refresh once to check for updates. This does not guarantee that notifications will work immediately after.

Sources supporting notifications have a Notifications badge in the app.

# Bypass Cloudflare protection

Go to Settings > Sources. Select the source and press Cloudflare bypass

This process can also be done by pressing the cloud icon on the source homepage.

This process may need to be done each time the cookies expire, usually every three days.

Sources requiring this process have a Cloudflare badge in the app.

# Bugs and feature requests

# How to export the app logs?

Go to Settings and press "Export logs".

# How to export a source logs?

Go to Settings, External Sources. Then select a source and press "Export logs".

# I found a bug, what should I do?

If reading this page did not allow you to solve it, you can make a bug report on the issue tracker (opens new window).

Please make sure the bug was not already reported before opening an issue.

# Suggest new features

You can open feature requests on the issue tracker (opens new window).

Please make sure the feature was not already requested before opening an issue.