# Read carefully
To receive support on the Discord server
In order to receive support, you need to read carefully everything displayed in
Use the dropdown menus in
#support to resolve common problems you may encounter.
# Make a thread
Do not steal someone else thread under
#threads, make your own!
- If you didn't find the answer to your question in
#support, scroll to the first message in
Open a Thread.
- You will be prompted to a message confirming your action. Click
Continueif you wish to receive support otherwise click
- It is important for you to provide the most information as you can so we can help you out such as your device OS version and your app version.
Here's how your thread will look Click me to display
- If you're having problems with the app, please check the Troubleshooting page.